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Complaints

Complaints

We are committed to courtesy and Excellence in Service Delivery. Any service/good rendered that does not conform to the above standards or any officer who does not live up to commitment to courtesy and excellence to Service Delivery should be reported to:

Chief Executive Officer,
Tea Board of Kenya, Tea House-Naivasha Road,
P. O. Box 20064 – 00200 NAIROBI.
TEL: (+254) 722-200556, (+254) 734-600944,
EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
Commission On Administrative Justice,
West End Towers, 2nd Floor, Waiyaki Way Westlands
P.O. BOX 20414 - 00200 NAIROBI. TEL: +254 020 2270000
EMAIL: This email address is being protected from spambots. You need JavaScript enabled to view it.
WEB: www.ombudsman.go.ke

pdf download Complaints Handling Framework (PDF, 144KB)


 

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Complaints - Tea Board of Kenya


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